1. Introduction
Jampoo Trading Solutions (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.jampootrading.solutions or communicate with us in the course of business.
2. Information We Collect
Information you provide directly:
We collect information you voluntarily submit through our contact form or by reaching out to us directly. This may include your first name, last name, work email address, and the content of your message.
Information collected automatically:
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web technologies such as cookies and server logs.
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All SMS consent data is used solely for the intended communication.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and facilitate business communications
- Provide information about our sourcing, logistics, and supply chain services
- Improve and optimize our website and user experience
- Comply with applicable legal obligations
- Maintain the security and integrity of our systems
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Legal Basis for Processing (for users in the EU/EEA)
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Legitimate interests: To respond to business inquiries and maintain our operations
- Consent: Where you have explicitly agreed to receive communications from us
- Legal obligation: Where processing is required to comply with applicable law
5. Sharing of Information
We may share your information with:
- Service providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you, subject to confidentiality obligations
- Business partners: In connection with our global supply chain operations, where necessary and with appropriate safeguards
- Legal authorities: Where required by law, regulation, or legal process
6. International Data Transfers
Jampoo Trading Solutions operates globally with a headquarters in Taipei, Taiwan, and a network spanning Southeast Asia, Europe, and Latin America. Your information may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure such transfers comply with applicable data protection laws.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business inquiry data is typically retained for up to three years from the date of last contact.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain types of processing
- Withdraw consent at any time, where processing is based on consent
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at info@jampootrading.solutions.
9. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are directed at business professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Jampoo Trading Solutions
Email: info@jampootrading.solutions
Global HQ: Taipei, Taiwan